my athome camera app is not viewing and recording correctly

#My athome camera app is not viewing and recording correctly install

If you have multiple devices showing and are not sure which is your NVR/DVR then searching for the Device Type on google will show you which device is which.

If any of your devices show a Status of Inactive please refer to the relevant guide on this page to set your device up correctly before continuing with this guide.Ģ) Select your NVR or DVR from the list by ticking the box to the left of it. You should see a screen like the one below. This program will show you any Hikvision equipment connected directly to your network. FIrst we need to enable Hik-Connect on the camera or recorder, secondly we will add it to your Hik-Connect account and thirdly we will set up the Hik-Connect app on your phone or tablet so you can view the camera.ġ) On your computer open SADP Tool.

#My athome camera app is not viewing and recording correctly install

If you are using an Apple computer, install it from here.

If you are using a Windows computer, install SADP from this page.

Connect your NVR to your network by running an ethernet cable from the LAN port on your NVR or DVR directly to your router.

If you have not already set your device up please follow the relevant guide on this page to do so.

Make sure that your Hikvision system is set up locally and that your cameras are viewable on your NVR or DVR.

This guide will walk you through using your computer to enable Hik-Connect on your Hikvision camera system so that you are able to view your cameras on your mobile phone or tablet from any location. Hikvision hik-connect remote viewing Purpose of The Guide